This article walks you through connecting your Rentvine account to PlanOmatic. Once enabled, PlanOmatic will automatically sync your Rentvine properties, so they're available in PlanOmatic without manual entry.
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Setting up the Integration
Before you begin, confirm that you have:
An active PlanOmatic account with access to integration settings.
An active Rentvine account with Administrator access or permission to create API keys.
Your Rentvine subdomain, which you can find in your Rentvine URL.
Go to the PlanOmatic application at 'app.planomatic.com' and log in with your credentials.
From the PlanOmatic dashboard, open the 'Manage Integrations' area.
Locate the Rentvine integration in the list and click 'Enable' to begin setup.
Enter your Rentvine subdomain, then continue to your API Key and API Secret (you'll get these from Rentvine in the next steps).
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Note: The subdomain is the part of your Rentvine URL that appears between "https://" and "rentvine.com" (e.g., in https://yourcompany.rentvine.com, the subdomain is "yourcompany") |
Open a new tab and log in to your Rentvine account — you'll need this to generate an API key.
In the bottom left of Rentvine, click your profile icon to open the account menu.
Select 'Settings' from the profile dropdown menu.
In the Settings menu, navigate to the 'Users, Roles and API' section.
Within Users, Roles and API, select the 'API' tab.
Click the button to create a 'New API Key' to the right of the Access Keys.
Enter "PlanOmatic" as the name of the new API key so it's easy to identify later.
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Note: This documentation uses "PlanOmatic Instructions" as an example name — any clearly identifiable name works. |
Set the API key's role/permission level to 'Administrator' so PlanOmatic can sync the property data.
Save the new API key.
Copy both the API Key and API Secret and paste them into a notes application for easy reference — you'll need them in the next steps.
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Note: Treat the API Secret like a password. Don't share it or store it anywhere unsecured. |
Switch back to the PlanOmatic browser tab.
Paste the API Key and API Secret you copied from Rentvine into the corresponding fields on the same 'Connect with Rentvine' form shown in Step 4.
Review and adjust the integration configuration settings, such as 'Auto-Sync Assets' and 'Watermarked Photos', as needed.
Save your settings and trigger the initial property sync between Rentvine and PlanOmatic in the bottom right side of the screen.
Your Rentvine properties will now populate automatically in PlanOmatic, confirming the integration is working.
Properties don't appear after syncing: Double-check the API Key and API Secret were copied without extra spaces, and confirm the API key's role is set to Administrator in Rentvine.
"Invalid subdomain" error in PlanOmatic: Verify you entered only the subdomain portion of your Rentvine URL, not the full URL (no "https://" or ".rentvine.com").
Can't find "Users, Roles and API" in Rentvine: This section is only visible to users with Administrator permissions in Rentvine. Contact your Rentvine account admin if you don't see it.
Once the Rentvine integration is enabled (see the article above), you can sync a property's photos and other media assets from PlanOmatic directly to Rentvine in just a few clicks.
Go to the PlanOmatic application and log in with your credentials.
Go to 'Orders' → 'Existing Orders', locate the property, and click 'Manage Assets' in the Assets column for that order.
Click the 'Sync & Share' button in the top right side of the page.
In the Sync assets dialog, the Watermark toggle is off by default. Turn it on if you want to send watermarked photos to Rentvine.
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Note: Don't have a watermark on file yet? Contact PlanOmatic support at support@planomatic.com to get one set up. |
Click the 'Sync photos' button to send the selected photos to Rentvine.
Switch to Rentvine and check the property record to confirm the photos arrived successfully.
The Sync button is grayed out: Make sure at least one photo is selected using the checkboxes before clicking Sync.
Photos aren't appearing in Rentvine after syncing: Confirm the Rentvine integration is still enabled and the API credentials haven't expired or been revoked. Re-check the setup in "How to Enable the Rentvine Integration in PlanOmatic."
Watermark toggle has no effect: You need a watermark on file with PlanOmatic first. Contact support@planomatic.com to get a custom watermark set up for your account.
Need more help? Contact PlanOmatic support.
