Creating & Maintaining Watermarks

Why are Watermarks Important?

Our clients who believe strongly in using a company logo watermark on their photos cite three main reasons:

• Watermarks (when placed correctly) deter scammers from taking a screenshot of the home exterior and creating a fraudulent listing on a site like Craigslist
• A quality watermark professionalizes the listing and gives the prospect confidence that they are working with a quality property management company
• Watermarks offer a great branding opportunity for the property management company

How do I create a Watermark file myself?

Creating a watermark file is relatively straightforward as long as you have the proper tools. The watermark file is essentially a transparent PNG file with dimensions of 3600×2400 that sits on top of the photo itself. To create a watermark file you will need the following:

• White PNG version of your logo
• Image editing software such as Adobe Photoshop

 Here is a video showing how to create a watermark file using Adobe Photoshop.

Can PlanOmatic help create a Watermark file? 

Yes, PlanOmatic can help create the Watermark file with the following conditions:

• The client can provide a white PNG version of the company logo
• The client chooses one of the following four standard watermark layouts offered by PlanOmatic:
  
  
  • Layout 1: Center Aligned
    
    
    
  • Layout 2: Center Aligned
    
  • Layout 3: Top & Bottom
    
  • Layout 4: Four Corners
    

To get set up with your Watermark file, reach out to support@planomatic.com to get started.

What do I do with my watermark file? 

Please send your watermark file to your Customer Success Manager (CSM) or email it to support@planomatic.com, and our dedicated team will ensure that it is uploaded directly into your account on our end. This process ensures that your watermark is correctly integrated and ready for use for all of your orders, allowing you to maintain your professional branding across all your listings.

What if I already had a watermark on file?

If you already have a watermark in the Plano-X system, you can easily replace it with a new watermark file. When you navigate to a previously completed job in Plano-X and download the photos, the new watermark file should be visible on the photos. If you run into issues please contact us at support@planomatic.com.

How do I download photos with a watermark?

1. Navigate to Orders > Existing Orders
2. Click into the property
3. Click the "Download" icon
4. Toggle the watermark slider to "On"
5. Click "Download" under the size of photos you need

Are the watermarked photos available via API?

Yes, this is only available for our Enterprise clients via our legacy system. Here are the instructions to get set up with an API:

• First, be sure to create your watermark file and upload it to your account according to the instructions above
• Email integration@planomatic.com with your company details to get an API feed turned on for your company
• The Integration Team will send you an invite to our PlanOintegrate platform
• Login to PlanOintegrate and create a Webhook
  • Once you create a webhook, any new job we complete for your company will generate a Webhook that you can see in PlanOintegrate
• In the webhook, you will see the key “full_size_watermarked_url” within the photos array – this is the key that will contain a link to the Watermarked photo.See a sample of the code below:

What if I previously had a watermark on file and accessed watermarked photos via Data Feed API?

To see all previous photos with the new watermark, the PlanOmatic Technology team will need to run a script to update and recache all the old photos with the new watermark. To learn more or to request this update, please contact us at integration@planomatic.com.